First off, KB4 is fantastic. We’ve been using the platform for quite some time and really built up our training and phishing program. However, the reports leave a lot to be desired. The phishing reports are decent, but the training reports are terrible. The training reports are extremely basic and must be run per course, not campaign.
I’d like to see reports for executive overview for delivering to the Board as well as detailed reports for showing auditors/examiners and steering committees. I know there is the ability to export data as CSV which could be used to build custom reports, but I would be nice to see better built in reports.