What is the best way to use QuickActions? There are plenty of choices, since you are manually dispositioning these emails do you have specific responses that you send out? Are they different from the automated emails? A good example of what your automated emails can say would be, “This action was taken automatically. If you believe this was a mistake, please contact us at firstname.lastname@example.org”. For your manual disposition emails, just remove the first sentence since you’ve manually checked them!