[PLATFORM UPDATE] COVID-19 New Templates Categories

This Friday March 27, at 9 a.m. Eastern , we will add two new categories of email templates related to Coronavirus/COVID-19 . At this time, we will move all of our existing Coronavirus-related items to these new categories.

These categories will be moved to the very top of our category list so they can be front and center for everyone to see.

We will be informing existing customers of this through our in-platform release notes right away, so they can take the next couple of days to modify their existing phishing and newsletter campaigns to make sure they’re sending the right templates out.

The names and descriptions of the new categories are below:

Coronavirus/COVID-19 Phishing:

This category will include a variety of phishing emails related to Coronavirus or COVID-19. This assortment will include copies of real Coronavirus phishing emails as well as original phishing emails designed by the KnowBe4 team. All of the templates will directly or indirectly relate to the current pandemic. Examples of templates that are “indirectly” related to the current pandemic would be meeting invitations, documents sent for digital signature, shipping notifications, emails related to telemedicine, and more.

NOTE: ALL Coronavirus or COVID-19 templates that currently exist in other categories will be moved to this new Coronavirus-specific category on Friday March 27 at 9 a.m.

Coronavirus/COVID-19 Scam Alerts:

This category will include hints and tips you can share with members of your organization to help them stay secure during the Coronavirus/COVID-19 pandemic. We’ve been including similar warnings for Scam of the Week and Security Hints and Tips but we wanted to be able to highlight the tips that specifically relate to the current pandemic.

Not a customer yet? Try the free Phishing Security Test! This test now has a Coronavirus Template in 22 languages:



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